FAQ

Frequently Asked Questions:

1. Do you offer discounts or promotions?

Yes! We love helping you save. Our website includes bundle & save deals, so when you buy multiple items, you’ll automatically get the discount — no extra code needed.

2. Is shipping included in the product price?

Shipping is calculated separately at checkout and is not included in the product price.

3. Do you offer free shipping?

Yes — we currently offer free shipping on orders over $75 (applied at checkout).
If your order is under $75, standard shipping rates will apply.

4. How long will it take to receive my order?

Orders are processed within 2–5 business days (for printing and packaging).

Shipping times vary based on your location and carrier.

You'll receive tracking information once your order ships.

5. Can I make changes to my order after it’s placed?

Because we start production quickly, we can’t always guarantee changes (like size, design, or address) once the order is placed. Please double-check everything before checking out.

6. What is your returns / exchange / refund policy?

Since each item is made-to-order, we do not accept returns or exchanges unless there is a defect, damage, or fulfillment error.
If that happens, please email us at support@hellosunshinetees.com with your order number and a photo within 7 days of delivery.

7. Where are your products made/printed?

Our tees are printed and shipped from trusted facilities in the USA — so you get the best quality with faster delivery times.

8. How should I care for my tee to keep it looking its best?

Wash inside out with like colors

Use cold or warm water (not hot)

Tumble dry low or hang dry

Avoid ironing directly over the design

9. How can I contact you if I have a question or issue?

We’re happy to help!
You can email us at support@hellosunshinetees.com, or message us on Instagram or Facebook. We usually respond within 24–48 hours.

10. What size should I order? Do you have a size chart?

Yes! Each product page includes a detailed size chart just below the description. Make sure to check it before ordering.

Here’s a general guide for our unisex tees:

Fit Tip: Our tees are unisex and have a relaxed fit. For a looser feel, size up. For a more fitted look, compare the measurements to your favorite tee.